Can Love Be a Fierce Business Force? | Marcus Buckingham - EP 779

In this episode of Passion Struck, John R. Miles sits down with Marcus Buckingham, who is a global researcher, pioneer of the strengths movement, and bestselling author of First Break All the Rules, to explore one of the most provocative ideas in modern leadership: love as a fierce business force.<br /><br />Marcus reveals why extreme positive experiences, which people spontaneously describe using the word “love,” are the only true drivers of lasting customer loyalty, employee engagement, resilience, and performance. Drawing on extensive research, he introduces the five sequential feelings (control, harmony, significance, warmth, and growth) that leaders must intentionally design into every experience to help people flourish.<br /><br /> In this episode, you'll learn:<br /><ul><li>Why love is the most powerful predictor of productive human behavior in business</li><li>The J-curve effect and why average experiences create zero behavioral change</li><li>The five sequential feelings required to design love into customer and employee experiences</li><li>How to become an “experience maker” who treats every interaction as a cohesive stage play</li><li>Why the founder’s flame matters and what happens when organizations drift into loveless machines</li><li>The difference between fleeting moments and transformative experiences that shape long-term loyalty and growth</li><li>Practical ways to design more loving experiences in meetings, customer interactions, and team leadership</li></ul>This conversation reframes leadership as the art of designing human experiences that allow people to shed their armor and become more fully themselves — turning love from a soft concept into a measurable, strategic force for human flourishing and business vitality.<br /><br />Passion Struck is the #1 Health and Wellness Podcast and personal growth podcast dedicated to helping people live intentionally, unlock human potential, and create lives filled with meaning, purpose, and mattering.<br /><br /><b>Limited Time Offers:</b><br /><ul><li>FODZYME: Get 30% off your first order when you go to: ICanEatAgain.com/PASSIONSTRUCK</li><li>Shopify: Sign up for your one-dollar-per-month trial today at SHOPIFY.COM/PASSIONSTRUCK</li></ul><a href="https://passionstruck.com/love-as-a-business-force-marcus-buckingham/" target="_blank" rel="noreferrer noopener">Full Show Notes Here</a><br /><a href="https://drive.google.com/file/d/1yEQi-RqptCt0MqEbHGKc8q_dCgw3CF07/view?usp=sharing" target="_blank" rel="noreferrer noopener">Download the Digital Workbook</a><br /><br />Read the Companion Substack Article<br /><br />Learn more about Marcus Buckingham:<br />Website: <a href="https://marcusbuckingham.com/" target="_blank" rel="noreferrer noopener">https://marcusbuckingham.com/</a><br />Book: <a href="https://amzn.to/4fCkxZ4" target="_blank" rel="noreferrer noopener">Design Love In</a><br /><br /><b>Connect with John </b><br /><ul><li>Pre-Order The Mattering Effect: <a href="https://matteringeffect.com/" target="_blank" rel="noreferrer noopener">https://matteringeffect.com/</a></li><li>Book John to Speak: <a href="https://johnrmiles.com/speaking/" target="_blank" rel="noreferrer noopener">https://johnrmiles.com/speaking/</a></li><li>Keynotes, books, podcast, and resources: <a href="https://linktr.ee/John_R_Miles" target="_blank" rel="noreferrer noopener">https://linktr.ee/John_R_Miles</a></li><li>Children’s Book — You Matter, Luma: <a href="https://youmatterluma.com/" target="_blank" rel="noreferrer noopener">https://youmatterluma.com/</a></li><li>Substack: <a href="https://www.theignitedlife.net/" target="_blank" rel="noreferrer noopener">https://www.theignitedlife.net/</a></li></ul><br /><b>Support the Movement</b>: <a href="https://startmattering.com/." target="_blank" rel="noreferrer noopener">https://startmattering.com/.</a> Every human deserves to feel seen, valued, and like they matter. Wear it. Live it. Show it.<br /><br /><b>Disclaimer</b><br /><br />The Passion Struck podcast is for educational and entertainment purposes only. The views and opinions expressed do not necessarily reflect those of Passion Struck or its affiliates. This podcast is not a substitute for professional medical or psychological advice.<br /><br />